Privacy poliicy
Spotdusters (“Spotdusters,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, store, and protect your personal information when you visit our website, request services, communicate with us, or opt in to receive text messages.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Service address and property details
Appointment and scheduling details
Messages and communications you send us (including SMS, email, or phone communications)
We may also automatically collect limited information about how you use our website, such as pages visited, device type, browser type, and general analytics data through cookies or similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide and manage cleaning and maintenance services
- Schedule appointments and send service updates
- Communicate with you about your requests, bookings, invoices, and customer support
- Improve our website, operations, and service quality
- Maintain safety, prevent fraud, and protect our business
Text Messaging (SMS) Privacy
If you opt in to receive text messages from Spotdusters, we may send service-related messages such as appointment confirmations, scheduling updates, arrival notifications, customer support messages, and other operational communications.
We do not share, sell, rent, or disclose your personal information or mobile opt-in data to third parties for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
We may share information only when necessary to:
- Provide our services (for example, with service providers who help us operate our business, under confidentiality protections), or
- Comply with legal obligations, enforce our policies, or respond to lawful requests
Cookies and Tracking Technologies
We may use cookies and similar technologies to support website functionality, understand website traffic, and improve your experience. You can adjust your cookie preferences using the cookie banner or your browser settings.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to provide services, meet operational needs, comply with legal requirements, and resolve disputes.
Your Rights and Choices
You may request access, correction, or deletion of your personal information by contacting us. Some information may be retained if required for billing, legal, or operational reasons.
Sharing of Personal Information:
Spot Dusters will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Spot Dusters at any time. To opt-out, you can reply "STOP" to any text message you receive from us.
Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Spotdusters
Customer Care Phone: 570 - 900 - 3120
Customer Care Email: info@spotdusters.com